INTAKE AND FINDINGS
Consult
What the owner and sole stylist said, filed so two salons can be compared. Every estimate is theirs. A number nobody gave stays unknown.
Email replyOwner and sole stylist2026-11-14a real salon
Notesreply kept in the private tracker
These notes are private.What a real owner wrote stays in the team's private tracker. Only the findings on the right are in Git: no name, no place, no quote.
THE SALONOne stylist who owns the business and works alone, doing everything herself
salon suite1 stylistAmerica/Chicago
3 pain points
WEEKLY BURDEN, THEIR ESTIMATE: UNKNOWNToo many tools that do not work togetherRuns appointments, retail, inventory and expenses on separate platforms and switches between them all week.
Times a weeknot saidMinutes eachnot saidWeekly burdennot said
Today's workaroundHas tried several platforms; some helped, but they do not work togetherMust not changeA switch must not add work up front
ANSWERED BYnot in the blueprint: Connectors to the salon's own systems
Inventory and retail stock are tracked by handKeeping inventory and the back office organised while serving clients.
Times a weeknot saidMinutes eachnot saidWeekly burdennot said
Today's workaroundTried inventory software and her own spreadsheetsMust not changenot said
ANSWERED BYnot in the blueprint: Inventory tracking
Small website or product updates take too longUpdating products or the website takes longer than expected.
Times a weeknot saidMinutes eachnot saidWeekly burdennot said
Today's workaroundnot saidMust not changenot said
ANSWERED BYnot in the blueprint: Content editing without a developer
WHAT THEY RUN ON TODAY
Squarepublic APIappointments
Shopifypublic APIkeeps itretail website, recently moved there
Spreadsheetsno APIbusiness expenses
FACTS FOR THE CONFIG
TeamOwner is the only stylist and does all the admin
BookingAlready online, through Square
What they would do with the time backGrow the business (client experience, retail, content, new services) and get a better work-life balanceAdmin time, all tasks togetherSets aside one day a week for admin, planning and financesOpen to a follow-upnot said